Last week, we wrapped up our ISO 9001 recertification audit — basically our three-year quality check-up to keep our certification going strong. The auditors took a deep dive into how we handle quality day-to-day, from our production lines to customer satisfaction, and made sure we're still walking the walk.
Huge thanks to everyone who pulled together docs, answered questions, and kept the floor running smooth. This kind of audit takes a village, and you all crushed it!
We're staying locked in on our quality game plan: "Meet the standard, keep getting better, put customers first." Quality isn't a one-and-done deal — it's how we build every toothbrush and shaver, every single day.
Here's to another three years of doing it right!
08-13
2025 Performance Awards: Shout-Out to Our A-Teams!
Last week, we held our 2025 Annual Performance Awards ceremony. Big congrats to the teams that really crushed it this year — every certificate was well-deserved!These aren't just pieces of paper. They're proof of late nights, smart moves, and never settling for "good enough."
08-06
BRC Basics: All-Hands Leadership Training
This week, department heads from across the entire factory came together for BRC (British Retail Consortium) fundamentals training. We focused on our core product lines — electric shavers, hair clippers, and electric trimmers — covering product safety standards, quality management requirements, an
07-31
CAPA Training: Fix It Right, Keep It Right
This week, our Quality Team ran Q2 CAPA (Corrective and Preventive Action) training. We focused on our core product lines — electric toothbrushes, hair clippers, and electric shavers — walking through the full process from spotting issues, digging into root causes, rolling out fixes, to making sur
07-20
Fire Drill Done Right
This month, we did a full-company fire drill. Alarm went off, everyone got out fast, and we practiced using real fire extinguishers. Smooth sailing from start to finish.Here's the deal: drills like this aren't just box-checking. They're about making sure every person on our team kn